Zanjabeel Support
Zanjabeel is a language-learning app operated by the Zanjabeel team. If something isn’t working, or you have a question about the app or your account, we’re happy to help.
Contact us
Email support@zanjabeel.ai and we’ll get back to you.
To help us help you, please include the email address you sign in with, your device and iOS or Android version, and a short description of what happened (a screenshot helps).
Common questions
Signing in with Google
Tap Continue with Google and choose your Google account. Next time, sign in with the same Google account to reach the same progress.
Signing in with Apple
On iPhone, tap Continue with Apple. If you choose Apple’s Hide My Email, we receive a private relay address instead of your real one — that’s fine; just keep signing in with the same Apple ID.
Signing in with email
Tap Continue with email, then create an account with your name, email and a password of at least 6 characters. Use a real email address you can open: we send a 6-digit verification code to it, and your account is ready once you enter the code. The code is valid for 10 minutes. If it hasn’t arrived, check your spam folder, wait a minute and tap to send a new one, or change the address if you mistyped it. Forgot your password? Tap Forgot your password? on the sign-in screen and we’ll email you a reset link.
Why the app asks for the microphone
Zanjabeel teaches you to speak, so in lessons and practice you answer out loud. The app records your answer to check it and to play it back to you; it only listens when it’s your turn to speak. If you declined, speaking exercises won’t work: open your phone’s settings (on iPhone: Settings → Zanjabeel → Microphone) and turn the microphone on. You can test it in the app under Settings → Recording and microphone → Sound check.
Why the app asks for notifications
Notifications are optional. We use them for a short evening reminder on days you haven’t practised, and — if you start a free trial and ask for it — a reminder the day before your first payment. You can turn reminders off or change their time anytime in the app (Settings → Reminders), or in your phone’s notification settings.
Deleting your account
In the app, open Settings → Account → Delete account. This permanently deletes your account, progress and recordings. It does not cancel a subscription — cancel that in your App Store or Google Play settings. See Deleting your account.
Policies
Contact: support@zanjabeel.ai